SERVICES / Maintenance / Adaptive maintenance

Adaptive maintenance

Adaptive maintenance includes changes to the functionality of the system developed for specific customer needs.

Adaptive maintenance also implies the need for modifications of certain functionalities, although the system works as expected and in this sense that there is no fault or error in the system. It usually occurs when there comes to a change in legal norms or a shift in the political business users.

Such changes usually cause divergence in originally set system and its parameters, and therefore the need for harmonization and implementation of new functionalities based on user requests is required.

Adaptive maintenance is divided into two groups:

a) Changes conditioned by the change of the law or other regulations in the country

b) Changes that are not conditioned by change of the legal or other regulations in the country of the user.