SERVICES / Maintenance / Customer support

Customer support

Customer support involves assisting and advising customers in the daily use of system components.

This is a very important segment of maintenance since active communication and customer support serves as a tool in the daily use of the system components.

The system is not fully functional if the user of the system, for any reason, is not able to use the system in its full capacity. For this reason, INsig2 offers its customers this maintenance model as an integral part of the successful use of the system and its components.

This type of maintenance includes clarifying the user instructions that are provided with the implementation of all phases of projects and regular telephone or email support.